...
This page is where one can view orders selected by order number, by items or with the use of filters.
Navigate to: Orders in the administrative area of the website.
Description
Order management section consists of two main blocks:
Orders filtering tools.
A block where one can deal with the results of filtering: orders and items selected by applying filters.
Filters
Filters provide a functionality that helps buyers find a particular order or group of orders by specified criteria. That is, in fact, filters are required to facilitate orders management and make a quick search for orders, for example, orders placed by your website customer Ivanov or all paid orders for a week, etc.
...
Next we will show how all filters as they follow in the “Orders” section work.
Date range
Orders can be filtered by date for:
...
To display orders for a certain period you should select the desired value from the dropdown list that appears after you’ve clicked the drop-down arrow:
Click on the value you want on the dropdown list:
Once you’ve clicked on the desired range it will appear in the row that contains dates.
In addition, a possibility to assign a date range manually is provided.To To do this, click on the row that contains a date to be altered and enter the wanted date:
Alter the date in one or two data fields.
It is also possible to enter the date using the calendar; to this end, click on the “Calendar” icon next to a date you want to change:
Select the desired day, month, year (a month or year are selected by clicking the right-hand or left-hand arrow next to a date.
Once you’ve clicked on a day, the selected value will be put in the date range field automatically.
You can alter the initial and/or final date in this way.
Customer
It is possible to filter orders and items by customer data. i.e. view all orders and items of a particular customer.
...
User ID.
Surname.
Telephone.
E-mail.
To fill in any of the fields you should click on it and type a value you need.
You can fill in just one field or all three fields to improve the accuracy of filtering (for example, if you have more than one Ivanov in your database you can make the search more specific by adding e-mail and/or phone to look for orders and items of a particular customer).
Orders
This block is meant for filtering by order data: order number and status.
Filtering by order number
To find an order by its number you need to enter the last digits of the order number other than zero (for example, if the order number is
...
ORD-
...
0000000020 you should enter value
...
20):
After doing so, click the “Apply” button.
An order you are looking for will show up on the orders list.
Filtering by order status
If it is necessary to find all orders with a definite status you can select the desired status from the statuses list and apply a filter.
Order statuses
Awaiting payment
Awaiting additional payment
Paid
Processing
Additional order
Processing at warehouse
Ready for packing
Ready to ship
Shipped
Completed
Cancelled
...
To select the desired status you should check or uncheck the checkboxes (for example, you need all orders with a status of “Awaiting payment”):
Check a checkbox to the left of a status name you need or uncheck those you needn’t at the moment.
Click the “Apply” button.
As a result, all orders in the selected status will be displayed on the “By orders” tab.
Items
One can also view all items chosen by definite statuses:
- Awaiting payment
- Paid
- Price confirmation
- OrderedGoods
- quality inspectionQuality control
- Received at warehouse
- PackingPacked
- Ready to ship
- ShippedPosted
- ReceivedCompleted
- Returned to vendorsupplier
- Impossible Unable to deliver
- Cancelled
To select the status you need place the checkmarks (for example, you need all items marked as “Received at warehouse”“Received”).
Place the checkmark to the left of a status name:
Click the “Apply” button.
As a result, all orders in the selected status will be displayed on the “By items” tab.
Resetting filters
If filter settings for orders and items are to be changed, one can either reset filters or narrow down the results of filtering.
Refining search results
If you need to refine your search further by adding some additional search criteria you should click on the dashed blue underlined text “All parameters”.
Clicking it will present the user with filters options. Here you can specify additional parameters to view the desired items or orders once again.
Clearing filters
To clear filters (when you want to see default data again) click the drop-down arrow which is on the “Apply” button on the right-hand side.
Once you’ve clicked it, a dropdown menu will appear where you can see the “Clear filters” menu option.
Clicking this menu item will restore filter parameters to the default state.
Orders list
Description
The orders list is displayed on the “By orders” tab. Here you can view orders that match the default filters parameters or the ones you selected (see the information on how filters work above).
...