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Description

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See a detailed description of how the said module can benefit your business here: Flea Market (module description).

How to buy “Flea Market” module

“Flea Market” module is sold separately and is not included in any version of OT Box. It is an add-on which is intended to increase customer loyalty.

Contact OT manager in your Skype chat to purchase this module and follow further instructions given.

Besides, manager will answer your questions on module and methods of payment.

What items can be added?

Only items from

The sale of goods that did not fit some characteristics (called "Flea Market") is a phenomenon that appeared in the environment of Taobao buyers and other online marketplaces. It is used to keep motivation for further purchases.

By the way, "Flea Market" is also suitable for for small wholesalers who buy goods on your website and offer them for sale as already checked after receiving (with exact characteristics: size, description of materials and feelings, like "this dress is nice on the touch"). 

Main advantage of this module for website owner is that it significantly reduces buyer's fears of risks when buying. Visitors are quicker to make a decision about purchase if website has a place where they can sell an item that did not suit and return money spent on it.

"Flea Market" also promotes formation of a community of buyers of your site, which keeps them on your site and attracts new users.

Site users will be able to sell products they purchased on the site through any kind of product aggregators.

What Products Can Be Added

It’s allowed to sell products from the completed (i.e. paid and deliveredreceived) orders . Option to offer product for sale is added to “Closed Orders” tab in "Orders" section in User Account.

How it Works

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are allowed to be sold. User can put an item up for sale in his/her Personal area (on the “Completed orders” tab of the “Orders” section).

How it works

“Sell” button will appear next to an item. Clicking this button opens an interface for adding the item to the show-case.

Buyer can upload photo of an item, set his/her own item price and quantity, add description, as well as contact information to get in touch with him/her. Buyer clicks “Put up for sale” button once all these fields have been completed. Item is referred to administrator for moderation after that. User can edit information about the item. In such a case, the item will be submitted for moderation again.

Item is not displayed on the website until it is reviewed by a moderator again.

Admin interface includes “Flea Market” section which lists all items offered for sale (“Catalog” section in admin area).

Administrator may approve an item (item will be visible on the show-caseafter that), decline it (once done, user will be notified of that, providing the reason for declining), or remove (for example, in case it has been sold).

Sold items won’t be displayed on the list.

Using “Flea Market” module: general rules

1. Items in the list cannot be added to the shopping cart on the website.Customer can get in touch with a seller using provided contact information and settle issues related to payment and shipping of the item on his/her own.
2. Sold item has to be removedin User’s Personal Account. After that, the item won’t be viewable on the website while the user cannot put the same item up for sale once again.
3. Registered users can leave comments, ask questionsor get more detailed information about the item on the item page (on the “Reviews” tab). The item’s owner can also make a comment about the item and answer the customer’s questions.

How to use “Flea Market” module functionality in User’s Personal Account

When user wants to sell an item which he/she has already purchased he/she needs to go to completed orders list in his/her Personal Account and click “Sell” button next to appropriate item.

This will bring up a window which contains the following editable information:

1. Item name.
2. Description.
3. Price.
4. Quantity.

User can add one more photo for an item.

User clicks “Sell” button after editing is completed.

When button is clicked, item will be displayed in the admin area and its status will show as “Awaiting moderation” in User’s Personal Account.

Managing items offered for sale in admin area

Navigate to “Catalog” section and select «Flea Market» tab.

On the page:

1. Enter the first few characters of user’s login in “User” field.
2. Choose user’s login.
3. Click “Apply” button.
4. Look foritems he/she wants to sell.

Item moderation

During item moderation process it can be

1. Approved
2. Declined (providing the reason why it has been declined in the field under Description)
3. Removed.

To do this, the buttons are available which are located under the items list and in the row for the appropriate item:

1. Place checkmarkopposite necessary item.
2. Select necessary action (whether you want to approve, decline or remove anitem).

In accordance with the action selected user will see a new status of the item offered for sale:

1. Approved.
2. Declined (giving the reason why the item has been declined).
3. Removed.

Editing item information

You can edit information related to the item on your own.Click item name or edit icon (pencil icon) please.

The following information is editable in the window that appears:

1. Name.
2. Description.
3. Price.
4. Quantity.

You can also attach one more photo.

Click “Save” button when you’ve made your changes. Click “Cancel” button if you want to leave edit mode without saving your changes.

All changes are available for editing by user in his/her Personal Account.

Sale of the item by user

After successful moderation user will see “Approved” status and the following buttons:

Item will be referred for moderation once again and won’t be temporarily displayed on the website if buyer edited information about approved item.

Approved item will appear in the appropriate collection on the website home page and in “Flea Market” section as well.

User should click“Sold” button in his/her Personal area once he/she sold an item.

This item will be removed from the list of items offered for sale in the admin area.

This item won’t be visible to website visitors

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Customer received his order made on your website but product did not suit him (for example, size or color). Customer decided to sell it. He can do it on your website. He just follows these steps:

1. He logs into his personal account on your website;
2. He chooses a product that he wants to sell;
3. He clicks "Sell" button and completes a simple form (title, description, price, 1 photo and contact information);
4. Product for sale is visible in admin panel for moderation and you can: make changes, confirm, decline or discontinue;
5. Customer organises sale and delivery of goods put up for sale after they are added into a special selection on your website.
6. Product card will allow registered users to leave comments, ask questions or clarify some data. Product owner will also be able to leave a comment to product or answer questions.
7. Customer clicks "Product sold" in his personal account after products are sold and completes order.
8. Product disappears from your website (from special selection "Flea Market" and customer loses opportunity to sell this product again.

How to Use

It’s not allowed to add mentioned above products into the shopping cart on the site. You can contact seller using his/her personal data and settle the product payment and delivery issues by your own.

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Logged in users can leave comments, ask questions or specify data in the product card (“Reviews” tab). Product owner can answer questions or leave comments on items as well.

User Guide

If user wants to sell the products that he/she already purchased, he/she presses “Sell” button next to the product in “Completed Orders” section in User Account:

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In the popup box for product editing the following information can be changed:

• Name
• Description
• Price
• Quantity

User can attach the additional image of the product.

Important! Personal information (phone number, Skype, e-mail) to contact seller is to be entered in “Description” section.

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After the editing is completed, user presses “Sell out” button.

After pressing the button the product appears in admin area; user product status is changed to “On Moderation”:

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Managing Products for Sale

Choose “Flea Market” tab in “Catalogue” section (new admin area):

On the page:

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1. Start entering the initial symbols of user login in “User” field,
2. Choose login,
3. Press “Apply” button,
4. View the products user wants to sell.

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Product Moderation

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Approved

Rejected (provide the explanation for rejection in field beneath the description).

Removed from sale/delisted.

To implement the aforecited actions use buttons above the product list and in the product line:

By clicking a mouse, tick a box next to the product.

Choose one of the three options.

As per the chosen option a new status of the selling product will be displayed:

Approved.

Rejected (the reasons for rejection are specified).

Delisted.

Product Editing

You can edit user product manually. Click the product name or editing icon (the icon with pencil):

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In the popup window you can alter:

• Name
• Description
• Price
• Quantity

And attach an additional product image:

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If you made changes, press “Save” button to save it. If you want to quit editing mode without saving, press “Cancel” button.

All changes are available for editing in User Account:

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Product Sale

When moderation is successfully passed, user sees “Approved” status and the following buttons:

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If user has edited once approved product, it is forwarded to moderation again and temporarily is not displayed on the site.

Approved item appears in the product selection on the main page of the site and in “Flea Market” section:

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If user sold the product, he/she specifies it in his/her User Account by “Sold” button:

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The product disappears from the "Products for Sell" list in admin area.

The product is no longer displayed in the shop either.