The customer‘s Personal Account contains user’s complete complete user information, orders and monetary operations data, shipping addresses and messages sent to the site support service of the site. Through the Personal Account the customer is enabled to refill his/her account, pay for the orders, track the processing orders orders processing status, apply to for support. To start using the shop please login to the site и and get access to the your Personal Account.
Login
On the right of the home page header there is a link for login to the site. By clicking on the link, user jumps to the login page.
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captcha (a number of symbols to determine whether or not the user is a human);
check the license agreement box.
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- “Your login was successful” message displays is displayed on the page;
- The A confirmation e-mail is sent tothe specified address.
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If the successful registration message doesn’t appear on the page that it means the mistakes were made while entering the data and they need to be corrected.
After the successful login the user gets into his/her Personal Account.
User data can be reviewed in the “Users” Section in of the admin area. With the information entered by the user in his Personal Account it When user enters the information in his/her Personal Account, this information is updated in the “Users” “Users” Section of the admin area.
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General Information
This page displays the account status, available discounts and personal data. You can change your e-mail address and password on this page.
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It is allowed to enterpersonal data right after the login process is complete completed (you can specify the shipment address while placing the orderordering). Press the button “Change User Info” and button and go to the editing page to fill the required fields. You can leave the unrequired optional fields empty though this information can make further will simplify order processing simpler in future. Press “Save” button to apply changes.
To change your password and e-mail address, specify your old password in respective field (the previously entered login password) and update the rest of the fields of in the form.
Orders
On this page user can review all his the orders he/she ever placed or cancelled. Clicking the order number you can see the order specification or to make additional payments. The “Closed orders” tab contains the orders the customer has already received and shifted them to the “Closed” “Closed Orders” by pressing the special «Close Order» special "Close Order" button (appears in the «Status» "Status" column).
In admin area orders are displayed in “Orders” section.
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Account Status
This section of the Personal Account allows user to track the accounts connected with to expenses and deposited funds. It displays important information regarding accounts and payments:
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The support helps user to deal with the site. You can apply to for support for regarding orders, payments and other questions to make it clearissues. There is an interface for reviewing the past and creating the new messages.
To ask the a question user should complete the application form to support service. There In this form he/she specifies the subject, chooses the order, category (of the question) and gives the details of the issue.
User’s messages display are displayed in “Letters of Request to for Support” section in the admin area. These messages can also be filtered in different ways; the form of reply to the a request is available.
Withdraw Funds
This section appears in the Personal Account if user has funds on his account.
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To withdraw funds from his/her account a user specifies the sum to withdraw and places his comment. After sending makes comments. when the message the is sent the request for withdrawing funds will withdrawal will come to your e-mail address (the administrator’s e-mail). Then site administrator communicates with the customer and returns funds to him in an agreeable way that was previously conformed/her by previously agreed method.