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Location in admin panel: Orders > Order number in your website admin panel.

This page allows to view details of orders. “Parcels” tab.

Location in admin panel: Orders > Order number in your website admin panel.

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This tab displays parcels to be shipped to a customer. 

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Make sure the address is correct:

  1. Country.

  2. .

  3. City.

  4. Address.

  5. Zip/Postal code.

Make sure the recipient personal data   is customer's personal data is correct:

  1. First Last name.Last

  2. First name.

  3. Patronymic.

  4. Telephone.

  5. Phone number.

  6. INN (if available)

  7. Passport data

  8. Registration address

Edit info if required.

You can change customer's profile (with delivery address and other data) if he has several:

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Click "Save" button after making all changes:

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Items in the parcel: remove unnecessary items or check

Ensure that the goods list of items in a parcel is accurate and complete (uncheck the checkboxes in case you don’t need one or another item).

When the list of items is checked and edited click Click “Save” button at the bottom of the page when goods list is checked and edited.

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Print invoice

You can print an invoice for a created parcel.

Click the “Print invoice” button:

Once you’ve clicked this button the appropriate form will appear in the a new window.

 

Распечатать опись

Для того, чтобы распечатать опись посылки, нажимаем кнопку «Опись»:

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Откроется страница с описью товаров:

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Для распечатки нажмите две кнопки на клавиатуре сразу: Ctrl и P

Deleting a parcel

To delete a created parcel please perform the following steps:

Print inventory

Click "Print inventory" button:

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A page with an inventory of goods will open:

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Press two buttons on the keyboard at once: Ctrl and P to print.

Delete parcel

Please perform the following steps to delete a parcel:

Click Click the “Remove” button.

If Click “Yes” if you are sure you want to delete the this parcel click “Yes”. If Click “Cancel” if you don’t need to delete it click “Cancel”.

Once you’ve deleted the parcel the “parcels” “Parcels” tab will be empty and after you delete the parcel and you can create a new parcelone.

 

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Move item to

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new parcel

If Perform the following steps if you need to move an item to a new parcel or delete it from the created one do the following:

Choose the Select necessary item by ticking the checkbox next to it.

Click the gear button.

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Click the “Move to new parcel” button.

    

Confirm your choice.

Once this is done, the new parcel is will be created automatically and there you can find it will contain the item you’ve just moved.

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