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| Allowed | Forbidden | |
|---|---|---|
| Customer makes an order: goods are checked and up-to-date information is collected | Сheck is attempted several times, if not obtained - used what is available | Attempt to get up-to-date information. Customer will see an error if attempt failed. |
| Order is made? | Yes | No |
| What to do next? | Work with a client is in process: you can offer a similar product or agree on a different price if in the end there is no product or price is different. | Если клиент уйдет при провальной попытке оформить заказ, появится «брошенная Корзина». Клиенту напомнят о ней по электронной почте. Если Клиент напишет вам в поддержку, можно будет предложить похожий товар
An "abandoned cart" message will appear if customer leaves after a failed checkout. Customer will be reminded by email. It will be possible to offer a similar product if a Client writes to you in support. |
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