ChinaLite — is an instrument for business with China. It is a ready online store on your domain with goods from Chinese marketplaces (Таобао/Tmall) at your price, in necessary currency and your customers' language.
Shiptor will buy goods and deliver them to your customers. You only need to promote your website and support your clients.
You will be able to see and test ChinaLite website functionality during testing. You will get access to demo site which is almost like a real online store. You can check catalog, search goods, make test order and see how it will be shown in website back end (admin mode).
We will create a personal Skype-chat with our specialists for testing. You can always ask clarifying questions and get all the necessary advice on online store functionality.
Testing is free and unlimited in time. It will allow you to evaluate our system capabilities, weigh all the pros and cons, and calculate benefits.
We create Skype-chat for testing. We use text communication and camera and microphone are unnecessary. We prefer to use Skype as most convenient and easiest way of discussing issues. This is to ensure that you get qualified answers from OT managers in different directions directly. And that all information in one place.
You will have a personal manager. In addition, we will add other managers in different directions and technical specialists - they will answer if your personal manager is not online. Therefore, you will get a full consultation on all questions of online store and logistics.
Goods and order statuses will change in your website admin mode on the whole route of the order. Thus, you and your customer will always track where the order is and what is happening with it.
Taobao — is a popular marketplace but mainly cater to consumers in Chinese-speaking regions. You should have your own account on Taobao and Alipay (Chinese payment system) to buy goods on Taobao and know Chinese to get into website nuts and bolts. And even if you have this you need a warehouse because Taobao sellers send parcels only within China. Plus customers need guarantees on the correspondence of size, color, quality, efficiency of goods, etc. The logistian will make this work for you:
You need to buy domain name before website installation. Note that Sites cannot contain words 'taobao', 'tmall', 'yahoo', 'alibaba', 'hitao', 'koubei', 'etao', 'alipay', 'tao' in domain and fixed area of address bar according to Taobao policy.
Besides, you need to choose hosting where your website will be installed. You can choose OT Commerce Hosting (13$ per month) or find a third party one. It should correspond to the following parameters:
Installation depends on hosting. Installation is done within 1 business day not counting installation request ticket if you use OT Commerce Hosting. Website is installed within 1-3 business day to third party hosting.
Only a few steps are necessary to make to run website after its installation:
Our specialists are always ready to help and consult you if you have any questions with settings.
Box-based websites are maintained by service payments. They provide the following:
automatic streaming of Taobao goods, their descriptions and sellers' info to website, automatic translation of Taobao content from Chinese to other languages;
We use official Taobao API and own search methods. Therefore we show Taobao goods in real time.
All information about goods is cached, therefore there may be a mismatch, but, as a rule, this happens rarely. Product card has a link to Taobao and it is possible to check goods relevance.
On first entry into product card information is taken directly from Taobao. We do not store all Taobao goods but have cache to the most frequent requests. Caching is in our database.
Product information (product itself, price, discounts, etc.) is updated every 24 hours, search - 48 hours.
You register on https://litemf.com/en/ website after website purchase to create account for goods purchase. Shiptor will use this account for goods purchase. You pay 5% from Taobao price of goods for their purchase. Shiptor automatically receives order when your customers made order on your website, you checked it and sent to Shiptor for purchase by one button. After that Shiptor buys it using money on your account. Goods are sent to Shiptor warehouse. Once goods arrive there, Shiptor registers them. You can also get the following services for an additional fee:
You can track parcel statuses in your website admin mode starting from the moment they arrive to logistic warehouse and until delivery to customer's address.
A personal account with cooperation with logistian will be created after registration on https://litemf.com/en/. Money is sent to your account in payment system when customer buys goods on your website. You use this money to add funds on your personal account on https://litemf.com/en/. Process of buying goods on Taobao starts after the receipt of funds.
You will be billed for delivery when goods arrive to logistic warehouse and parcel is ready for sending to customer. It will be automatically paid from your account in case it has enough funds.
Goods are checked for defects immediately after arrival to logistic warehouse. Goods are canceled in the system and returned to seller in case defect is detected. Goods cost is returned to your account. And you can re-order goods, order similar one from another seller or refuse from this product.
Goods for replacement are ordered in a standard way through your website and combined with goods already received into one parcel.
Several important points should be considered to choose a suitable payment system:
You can choose payment system from the list which is connected for free. Payment system out of this list is connected at extra charge. You can check price from OT managers.
Please also check our rating of payment systems to choose the most suitable ones.
Clients' support is provided in Skype chats. Personal Skype chat with OT Commerce specialists and Shiptor is created before purchase. We are always ready to answer your questions and help in site settings. OT Commerce technical specialists are also ready to help if you have a technical question.
Goods tracking is performed in your online shop admin mode.
Full address of warehouse:
Country: China
Province: Hebei
City: Langfang
District: Guanguang
Street: Langfang economic and
technological development zone
Address: No.38 Huaxiang Road,
China postal express & logistics,
2d floor, TaoWa Shangmao
Zip Code: 065001
Or in Chinese:
中国 河北 廊坊 广阳区 廊坊经济技术开发区 华祥路38号邮政速递物流公司2楼套娃商贸有限公司