Updating of products
Products are updated every 4 days. New products come with incomplete information, but next update will update it to complete information.
Products that have been in our database for a long time are updated only when checked in the cart (if you have OT Box based website), or when you re-request OT API (if you have API Key).
If you need to update product urgently, you can do it manually through OT Product Data Collector extension for Google Chrome browser
Detailed steps:
- install OT Product Data Collector extension to Google Chrome browser https://chromewebstore.google.com/detail/ot-product-data-collector/illodkppnmjnmdcbolafjnllnpcljhfa?pli=1
- open your product on the original site (1688 or Taobao (Tmall) in the original language. This is important!
-select red box button and black button
- please wait for information to be sent to our database by your product ID
-refresh the page with this product card on your site (if you have OT Box based website) or https://open-demo.otcommerce.com/ website with your API Key (if you have API Key)
- if you have API Key, after checking product card on https://open-demo.otcommerce.com/ with your API Key you can request information about this product via API
Features of updating the product Aliexpress Saudi Arabia
You also need to open the product on the original website, but the link structure must be like this https://ar.aliexpress.com/item/1005006656084828.html, and the Arabic language must be indicated, the currency is AED and the flag must be the Kingdom of Saudi Arabia.
Only in this case the plugin will be able to update the product.
Also click on the box and the black button "Send information manually"
After you have received a message that information about your product with an identifier has been sent successfully, you need to check by refreshing the product page on your website (if you have a box) or on the opendemo of your key (if you have a key).
Updating the list of products of a specific seller
It is possible to independently download products of a specific seller page by page using the OT Product Data Collector plugin extension in the Google Chrome browser. The version must be 1.9.4
You open the seller's page with products (in the original language) on the original site in the Google Chrome browser and click on the plugin button. It downloads all the products on the selected page to our database. Then open the next page with the seller's products and again select the plugin button and the black button. After a while, you can check the desired seller's page on your site (if you have a box) or opendemosite on your key (if you only have an API key), the number of products in it should increase.
