Products are updated every 4 days. New products come with incomplete information, but the next update will add it to the full information.
Products that have been in our database for a long time are updated only when going on check out the cart (if you have a box site), or when you re-request the OT API (if you have an API key).
If there is an urgent need, the product can be updated manually by you through the OT product data collector plugin extension
Detailed steps:
- download the OT product data collector plugin extension to the Chrome browser https://chromewebstore.google.com/detail/ot-product-data-collector/illodkppnmjnmdcbolafjnllnpcljhfa?pli=1
- open your product on the original sites 1688 or Taobao (Tmall) in the original language (this is important)
-select the red box button and the black button
- Please wait for the information to be sent to our database using your product ID.
-refresh the page of this product on your site (if you have a box site), opendemo on your key (if you have a key)
- if you have a key, then after checking the product card on the opendemo site on your key, you can request information about this product via API