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Go to: Orders > Order number (ID) in the administrative area of your website.
Ready for purchase
The items the status of which is “Paid” are displayed in the “Ready for purchase” section on the “Purchase” tab.
Items information
This section includes the items list. Each item contains the following:
Order and item number.
Item status.
Photo.
SKU.
Vendor name.
Item configuration (color, size in the language of the administrative area and in Chinese).
Weight.
Price.
Quantity.
Total (amount).
Item page
Click the item number (ID) in order to view the individual item page on your website.
To view an item page on Taobao you should click on SKU.
Description
To view the item description click on the “i” icon.
A pop-up with description will appear.
Vendor
Clicking on a vendor name takes you to the page that lists all goods of this vendor on your website.
Altering an order status
An item can be removed from the “Purchase” tab if the order changes its status. Let us consider the position of an item on the tabs in the table below:
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Once you’ve clicked all selected items will change the status to that one you have just chosen and go to the “Purchased” section.
Purchased
This section of the “Purchase” tab shows items with the following statuses:
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The status or configuration of items listed in this section cannot be changed. If you need to change the status or configuration of an item you should navigate to the “Items” tab.
Item information
This section includes the item list. Each item contains the following:
Order and item number.
Item status.
Photo.
SKU.
Vendor name.
Item configuration (color, size in the language of the administrative area and in Chinese).
Weight.
Price.
Quantity.
Total (amount).
Item page
Click the item number (ID) in order to view the individual item page on your website.
To view an item page on Taobao you should click on SKU.
Description
To view the item description click on the “i” icon.
A pop-up with description will appear.
Vendor
Clicking on a vendor name takes you to the page that lists all goods of this vendor on your website.
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