...
| Оглавление |
|---|
...
This page allows one to view details of orders. “Parcels” tab.
Location in admin panel: Orders > Order number in your website admin panel.
This page allows to view details of orders. The “Packages” “Parcels” tab.
Go toLocation in admin panel: Orders > Order number in the administrative area of your website admin panel.
This tab displays packages parcels to be shipped to a customer.
Description
Every package parcel has its package parcel number and provides information about the items quantity of items it includes.
General package information about the parcel:
And also the list of items that the created package this parcel includes:
There are two ways of creating to create a packageparcel:
Using the “Packages: “Parcels" tab.
Using the “Items” tab.
If Click “Create” button if you’d like to add all items to a single package you should click the “Create” button. If you’d like to add a part of items to a package you need to go to the tab that lists all items, select the ones you want to add and apply the group function “Create package”.
Creating a package
Creating a package made up of all items of an order
A package cannot be created if the status of items is any one but “Paid”, “Received at warehouse” or “Ready to ship”.
To create a package you should click the “Create” button:
into one parcel. Go to the tab with products list, select the products you need to add into the parcel and use "Create parcel" group function if you need to add some items into a parcel.
Create parcel
Create parcel with all items of the order
You can't create a parcel if goods status is any except: "Received at warehouse" or "Ready to ship".
Click “Create” button to make a parcel:
A parcel was The package has been created successfully if the following block appears on the “Packages” “Parcels” tab.
...
Create parcel with some items of
...
the order
If Make the following steps if you need to create multiple packages for a single sales order you should perform the following stepsseveral parcels from one order:
Create a package and move items parcel and move goods to different packages parcels (for a detailed description see Moving see "Move an item to a new packageparcel").
Go to the “Items” tab and create a package parcel by selecting items.
Managing packages
Editing a package
To add or modify the package information please perform the following steps:
Click the “Edit” button.
Manage parcels
Edit parcel
Click "Edit" button to add or edit parcel information:
A form to edit parcel information will openThis will bring up a form to edit the package information:
Enter or edit package parcel information that follows:
Tracking number (i.e. the number used to trace a package in the to to track parcel in delivery service).
Shipping Delivery method (You need to select the desired shipping select necessary delivery method from the dropdown listdropdown list to destination point(customer)).
Weight (You need to enter the weight if it differs from the stated one).Shipping cost
Fee (You need to specify the cost of shipping to a recipient if it is different from the one shownfor delivering parcel to destination point (customer)).
Package dimensions (the dimensions of a package Parcel size (parcel size in centimeters).
Additional information (any special notes and so on, i.e. the package information not included in other fields).additional information on a parcel not specified in other fields).
Add tracking number (number used to track parcel in delivery service)
Click "Edit" button in "Parcels" tab:
Find ":
Enter t:
Click "Save" button after making all changes:
After saving the tracking number will become a clickable link for you and your customer in his personal account.
Site for tracking the parcel will open if you click the tracking number.
For convenience, it is possible to connect integration with the delivery service in website admin panel which will allow to open a window with parcel status after clicking a tracking number, without throwing it to a third-party site.
Edit parcel status
You can edit parcel status just like for goods or an order, marking processing stage.
Click "Edit" button in "Parcels" tab:
Find "Status:
Select one of four statuses from dropdown list:
Selected status will be shown in "Status" field, the status that we have chosen will be indicated:
Click "Save" button after making all changes:
Delivery method (select necessary delivery option from drop-down list)
Initially, customer selects delivery method but sometimes parcel is not suitable for selected delivery method (for example, it exceeds maximum weight or dimensions).
Click "Edit" button in "Parcels" tab:
Find "Delivery method" :
Select necessary delivery method from drop-down list:
Click "Save" button after making all changes:
Specify parcel weight
Click "Edit" button in "Parcels" tab:
Find "Weight" :
Change weight for a more accurate one:
Click "Save" button after making all changes:
Delivery cost of the parcel to recipient
Click "Edit" button in "Parcels" tab:
Find "Fee" :
It is calculated automatically depending on External Delivery settings.
Edit fee if you need to make changes manually:
Click "Save" button after making all changes:
)
Click "Edit" button in "Parcels" tab:
Find "Parcel size" field in the form and edit data:
Click "Save" button after making all changes:
Click "Edit" button in "Parcels" tab:
Find "" field in the form:
Click "Save" button after making all changes:
Recipient information
Make sure the address is correct:
Country.
.
City.
Address.
Zip/Postal code.
Make sure the recipient personal data customer's personal data is correct:
First Last name.Last
First name.
Patronymic.
Telephone.
Make modifications if required.
Items
Phone number.
INN (if available)
Passport data
Registration address
Edit info if required.
You can change customer's profile (with delivery address and other data) if he has several:
Click "Save" button after making all changes:
Items in the parcel: remove unnecessary items or check
Ensure that goods list in a parcel Ensure that the list of items in a package is accurate and complete (uncheck the checkboxes in case you don’t need one or another item).
When the list of items is checked and edited click the Click “Save” button at the bottom of the page when goods list is checked and edited.
...
Print invoice
You can print an invoice for a created packageparcel.
Click the “Print invoice” button:
Once you’ve clicked this button the appropriate form will appear in the a new window.
Deleting a package
Print inventory
Click "Print inventory" button:
A page with an inventory of goods will open:
Press two buttons on the keyboard at once: Ctrl and P to print.
Delete parcel
Please To delete a created package please perform the following steps to delete a parcel:
Click the “Remove” button.
If Click “Yes” if you are sure you want to delete the package click “Yes”. If this parcel. Click “Cancel” if you don’t need to delete it click “Cancel”.
Once you’ve deleted the package the “Packages” “Parcels” tab will be empty and after you delete the parcel and you can create a new packageone.
...
Move item to
...
new
...
parcel
Perform the following steps if If you need to move an item to a new package parcel or delete it from the created one do the following:
Choose the desired Select necessary item by ticking the checkbox next to it.
Click the gear button.
Click the “Move to new package” parcel” button.
Confirm your choice.
Once this is done, the new package is parcel will be created automatically and there you can find it will contain the item you’ve just moved.
Package statuses
The statuses of a package like the statuses of items or orders can be altered according to corresponding steps in order processing.
...
To alter the status of a package you should click the “Edit” button.
Look for the “Status” field.
Select the preferred status from the dropdown list by clicking it.
...
After clicking the status you’ve just selected will be shown in the “Status” field.
Click the “Save” button at the bottom of the page to save the setting.
That done, the status of the package will be updated and can be viewed on the “Packages” tab.
