Sometimes clearing cache is required. This is what different sections of OT Commerce documentation state.
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Сlick “Settings” button in the header of admin area to clear cache.
You will see “Clear cache” text and total size of files stored in cache in dropdown list that appears.
Click “Clear cache” text.
As a great deal of data is stored in cache, clearing cache is done step-by-step. That’s why messages in screenshots below may appear more than once (it depends on how often you clear cache). In some cases clearing cache might take a few minutes.
Upon completion you will see a message that says:
