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Paid.
Processing
Additional order
Processing at warehouse
Ready for packing
Ready to ship
Shipped
Items: no filters applied.
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Any time period specified by you;
Today;
Yesterday;
Current week;
Last week;
Last month;
Last 3 months;
Year to Date.
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To display orders for a certain period you should select the desired value from the dropdown list that appears after you’ve clicked the drop-down arrow:
Click on click the value you want on the dropdown list:
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In addition, a possibility to assign a date range manually is provided. To do this, click on the row that contains a date to be altered and enter the wanted date:
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It is also possible to enter the date using the calendar; to this end, click on the “Calendar” icon next to a date you want to change:
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To fill in any of the fields you should click on it and type a value you need.
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If you need to refine your search further by adding some additional search criteria you should click on the dashed blue underlined text “All parameters”.
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A number of orders displayed per page
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The default number of orders displayed per page is 10, but you can set a greater value.
The settings for displaying the number of orders per page are available on the “By orders” tab above the table with order details.
Click on click the drop-down arrow next to a digit and select the desired number of orders displayed per page from the dropdown list that appears (for example, 50).
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Once you’ve clicked on the wanted value the page will refresh automatically and orders will be displayed on a page the way you selected (in our example: 50 orders per page). The rest of orders (if the number of orders exceeds the selected value) will be shown in the paginated list of results beneath the orders list.
Orders list description
The orders list represents data summarized in the form of a table.
Order number. Clicking on the order number will take you to order details (where you can view information relevant to an individual order. For more information see the “Order page” section).
Creation date and time. This is where the date (dd.mm.yyyy) and time of order creation are specified.
Order status. This is an order status that is useful in orders management and search for orders using filters.
This status will also display in your customer’s personal area.
Items. Lists the statuses of items and the corresponding quantity of items. For example, “Paid 2”, Ready to ship 3”.
Sum (Paid in). This is where the price of an order in your website’s base currency is specified. The number in parentheses indicates how much your customer actually paid for goods.
Customer/ Balance. The full name of a customer who placed an order and balance information (how much money he/she has in the system to make purchases). Clicking on the customer full name will take you to customer description (for detailed information, see the “Customers” subsection.)
Operator.
Provider (Taibao, 1688, Yahoo , etc)
Actions. The possibility to export or cancel an order (as described below) without going to the order details (see below).
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Actions
Export
Export is a feature that makes it possible to download the desired order to an Excel *xls file to your PC.
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Select the needed order (manually or using filters).
Click on click the gear button in the “Actions” column.
Click on click “Export” in the pop-up menu that appears.
You will be prompted to save the file. Please save it. After the file has been saved, it is available on your PC:
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Customer full name
Customer address
Order number
Item (link to Taobao)
Color
Size
(color in Chinese)
(size in Chinese)
Item photo
Quantity
Item price (the original price in yuans)
Discount price (the discount price in yuans)
China delivery (the original price per unit in yuans)
Total China delivery cost for all items
Total price (the original price in yuans)
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To export multiple orders in one file, follow these steps:
Select the orders you need by ticking appropriate checkboxes to the left of the order number.
Or tick the checkbox in the table header if you need to select all orders on a page automatically.
Click the “Export” button which is located above the table.
You will be prompted to save the file. Please save it. After the file has been saved, it is available on your PC.
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This file will contain the following information:
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Select the item the order status of which you want to alter (manually or using filters).
Click on click the star icon in the “Actions” column (in the row that contains the selected item).
Select an order status you need in the menu that appears (in our example: Returned to supplier).
Clicking on it will change the order status.
To alter an order status for multiple items, follow below steps:
Select the desired items by putting a mark in the checkbox to the left of an item number:
Or tick the checkbox in the table header if you need to select all items on a page automatically.
Click the “Change status” button which is located above the table.
Select the status you would like to set for selected items from the dropdown menu that appears (in the example below: Shipped).
All selected items will change the status to that one you have just chosen.
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Export
Export is a feature that makes it possible to download the desired item to an Excel *xls file to your PC.
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Select the needed item (manually or using filters).
Click on click the gear button in the “Actions” column.
Click on click the “Export” in the pop-up menu that appears.
You will be prompted to save the file. Please save it. After the file has been saved, it is available on your PC.
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Number
Link
Image
SKU
Configuration
Quantity
Price
Delivery
Total
Purchased in website base currency
Paid in website base currency
Difference
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To export multiple items in one file, follow these steps:
Select the desired items by putting a mark in the checkbox to the left of an item number:
Or tick the checkbox in the table header if you need to select all items on a page automatically.
Click the “With selected” button which is located above the table.
Click on click the “Export” in the pop-up menu that appears.
You will be prompted to save the file. Please save it. After the file has been saved, it is available on your PC.
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