Order details page. "Purchase" Tab
Location in admin panel: Orders → Order number
Items with the "Paid" status are displayed in the "Purchase" tab under "Ready for Purchase" section
The main article "Auto-purchase Module" contains detailed information about the module's operation and settings.
Here, we will go through the purchase process step by step.
Seccion Choice
The session is selected automatically, depending on which product provider is connected and which one is used in the order.
However, a single provider can have multiple sessions (marketplace accounts for purchase). If you need to add another session, click "+" button and log in to the marketplace website (Taobao or 1688).
Synchronization
If your session has expired (the marketplace revoked authorization and you need to enter your login and password again), after selecting the session, start item status synchronization.
If the session has not expired, statuses are updated automatically.
Synchronization process will be displayed in a window
All actions will be reflected in the "Activities" section
Booking
Important!
There is a limit on the number of booking, which depends on how often and how much you purchase. Sometimes the inability to book a product depends on this limiitation.
If the item has not yet been booked on the marketplace, select it from the list and click “Book” button
If the product was previously booked not through OT admin panel, but on the marketplace website, it must be bound to the order. Select the product and click “Bind to goods provider's order.”
Enter the order ID on the provider marketplace (Taobao or 1688).
All actions will be reflected in the “Activities” section.
To cancel booking, select the item in the “Goods purchased” list and click “Unbind.”
What Happens after booking?
- You should pay for the order via the marketplace account. This is how purchases are usually made.
- Purchase process will continue after payment and all changes will be reflected in OT admin panel.
- Further work proceeds according to your business processes as usual: changing statuses (if the automatic status needs to be changed), communicating with the customer, and creating a parcel.
Working with orders is described in several stages in the articles of “Order Page” section.